BI system development, implementation, testing, configuration, integration, and support

We develop business intelligence systems from scratch. We start by analyzing data sources and finish with the implementation of ready-to-use dashboards with different functionality. We clarify which decisions you want to accelerate, which metrics you aim to control, and which questions your business asks most often. We design the data model, define the storage layer, data mart structure, and update mechanisms. Business intelligence system development in this format provides a foundation on which new layers and directions can be built.

We handle the implementation of business intelligence systems into the software environments of companies where data is already accumulating in CRM, ERP, accounting systems, and files, but does not yet form a unified picture. We audit sources, verify data quality, align key metrics, and define a shared “metrics dictionary.” We select the stack for business intelligence, configure source connections, create the first dashboards, and train the team. We make BI system implementation a manageable process made up of clear steps and delivering predictable results.

We configure BI solutions when the base platform has already been chosen, but the reports and dashboards do not reflect the required metrics. We identify which dimensions and filters matter to management, marketing, sales, finance, and operations. We rebuild models and configure relationships and visualizations so that every user sees up-to-date data and can quickly access detailed information. BI configuration turns a business intelligence system into a foundation for everyday decision-making.

We integrate BI systems with CRM software, ERP platforms, web analytics, and other sources to create a unified data environment. We configure data import and export through direct connections, ETL processes, and APIs. We select the exchange format and update frequency. BI system integration makes it possible to correlate the performance of marketing channels with sales, see the impact of inventory levels on revenue, track plan fulfillment, and monitor funnels. We make sure data updates are predictable and reports are based on real numbers.

We create BI systems with dashboards for different levels — owners, top managers, department heads, and analysts. For owners, we highlight aggregated indicators such as revenue, profit, trends, and structure by business area. For department heads, we provide detailed views by channels, products, customer segments, and employees. For analysts, we build convenient data marts and tools that enable complex slicing without interfering with other users. BI system development in this format takes into account that different specialists view the business from different angles.

We implement BI reporting automation so employees no longer have to manually compile reports from multiple spreadsheets. We convert key reports into analytical dashboards, set up automatic data refresh, and configure alerts for predefined thresholds. When needed, we provide exports to familiar formats (PDF, Excel) so existing processes remain intact. BI automation frees analysts and managers to focus on insights.

We conduct BI testing before moving reports and dashboards into live operation. We compare metrics against reference reports, verify the correctness of formulas, filters, and slices, and check for discrepancies between sources. We also monitor how reporting mechanisms behave when periods, currencies, segments, and other parameters change. BI testing helps avoid a lack of trust in the business intelligence system and situations where each department calculates its “own” numbers.

We take responsibility for the further development of business intelligence systems after initial implementation. We add new sources, metrics, data marts, and dashboards. We help expand data models, connect new departments and regions, build forecasts, and program complex scenarios. Ongoing BI system development helps turn an imperfect project into a well-tuned business machine with a sustainable data-driven culture.

We provide BI system support services. We monitor data loading accuracy, platform updates, access rights, and report performance. We assist users with report-related questions, improve dashboards, and provide training on new options. Creating a BI system does not end at launch. FreeBlock is the team that ensures the stable operation and evolution of your analytics platform.